What is Intellibot?
Intellibot is a powerful Robotic Product Automation (RPA) platform made to make the lifecycle of RPA deployments easier at every stage. The platform architecture is centered on speed, dependability, usability, and the ability to be extended. It has a lot of features from the next generation that makes it possible for it to complete even the most complicated RPA projects.
Even though it was initially restricted to large corporations for a considerable amount of time, robotic process automation has been around for some time. It is now readily available to small businesses at a fraction of the cost due to a significant technological shift. It has made headlines thanks to its advantages and versatility.
With Intellibot, businesses can develop their own software robots that are simple to train, able to perform routine business functions, and can serve as their digital workforce. Intellibot natively supports Microsoft Cognitive Services, Google Machine Learning, and IBM Watson.
Intellibot was acquired by ServiceNow, the leading digital workflow company that helps people work better by automating repetitive tasks for intelligent, end-to-end automation. This was done to expand ServiceNow’s core workflow capabilities. Customers will be able to integrate Intellibot’s capabilities directly into the Now Platform, making it easier for them to boost productivity and strengthen their current efforts in artificial intelligence and machine learning.
How can Intellibot help you?
It saves time
Because many individuals are unfamiliar with what Robotic Process Automation is and how it is utilized in a business setting, there are a number of misconceptions regarding it. To begin, what exactly is a robot in terms of automation? In layman’s terms, a robot is a machine that can do complicated tasks automatically. Despite the fact that they are frequently associated with industrial and assembly line environments, robots are essential in more delicate occupations like nursing and surgery.
Finding manual tasks that are done over and over in your daily work routines is the key to using Intellibot. You can write the code for the RPA bot to complete these tasks for you once they are clearly defined.
It is important to note that it only works on pre-programmed tasks and does not make decisions. The information gathered is analyzed, processed, and utilized by this RPA software to complete repetitive tasks. If the RPA procedures are implemented correctly, a human operator may no longer be required to perform the same tasks manually.
It boosts productivity
The advantages of Intellibot’s automation are based on a straightforward premise: It allows employees to focus on their strengths and let robots take care of the rest. You have much less time to devote to work that makes use of your skills when you have to spend time on mind-numbing tasks like copying and pasting data between business systems. You can’t do as much in a day with manual work because it takes a lot of time and energy. Intellibot changes that guideline.
This software can increase capacity for completed work by 35 percent to 50 percent when properly configured for a workflow. It can also work faster, reducing data processing times by 30 to 50 percent. You can accomplish more in the same amount of time if humans and robots share low-level and back-office tasks.
It provides accurate and consistent data
What would happen to some of your company’s most important workflows if human error was eliminated? It is common for accounts payable errors to result in actual and unanticipated costs for a business. Your business might fight with twofold installments brought about by solicitations that your group erroneously copied due to a translated digit in a PO number. When you automate, you can achieve 100% error-free data accuracy.
Employees are human, so there is a chance that they will make mistakes. The ability of this robotic process automation to eliminate processing errors is its primary feature. Testing, training, and governance are all required because it is not a complete solution. However, you need not be concerned that the robots will make mistakes like your employees will if your business processes are properly optimized and mapped.
It improves business data security
Among the advantages of this mechanical interaction mechanization, the most persuading one is that it has capabilities on a granular level. There is no risk of information being transferred from one part to another because the bot only performs a single task. The data accesses are well-managed and documented in this location.
Regarding the potential application of RPA tools, business leaders express a primary concern regarding their impact on operational risk. Management may be concerned about the security of such systems because data breaches and leaks are already common. However, the risk of leaks between platforms is relatively low when your team strictly defines and manages RPA parameters. Choosing a solution like Intellibot, that has been developed and maintained well will increase security confidence.
It can create a better customer service experience
It can be challenging for the majority of businesses today to satisfy the diverse needs of their customers. However, in an RPA-adopted business, mundane, routine tasks are delegated to robots so that employees can better focus on customer service. With the talented and capable specialists, the organizations can address the client needs. In addition, they can comprehend the customer’s requirements through automatically generated reports, such as analytics results.
Intellibot is gaining ground in customer service, particularly at the intersection of technology and natural language processing powered by AI. However, the main benefits in this area right now come from employees not having to do the same things over and over again.
Employees must devote a significant amount of time and attention to customer service, which is a high-maintenance, high-commitment process. Staff will be able to return to focusing on the needs of customers if they spend less time on routine administrative tasks. Disagreements will be reduced, resolution times will shorten, and customer satisfaction with your business will rise.
It improves analytics for workflow management
You can use this RPA technology to collect data about task execution for analytical purposes. Among them are patterns of work volume, cycle times, errors, and exceptions. There are a number of ways this kind of analysis can help, such as by supporting initiatives to improve processes. Better decision-making at the micro and macro levels is possible when data is efficiently gathered, compared to data from other fields, and differentiated. Additionally, your company is able to identify areas in which the business procedures could be further streamlined to increase productivity.
It reduces operational cost for your business
It’s been assessed that utilizing Intellibot can slice your functional costs down the middle. In contrast to humans, who are required to work from 8 am to 5 pm and have a predetermined number of annual leave days, robots can work continuously. There may be real advantages to having robots take over some of your company’s labor-intensive tasks. You can quickly recover your investment with automation, and then profits are everything.
It improves scalability
Scalability is a hallmark of RPA solutions. An army of automated bots has a scope and reach that no human team of professionals can match when it comes to competitive activities. Scalability is not even close between the two teams—humans and bots.
For instance, a collection of automated robotic processes can be duplicated and programmed to carry out a similar set of tasks with minor variations. The process of duplicating and reprogramming can be repeated indefinitely, resulting in a large number of active systems where previously there were only a few.
In addition, Intellibot enables even more scalability by incorporating AI and Google Machine Learning into its automation. In this instance, AI and machine learning perform better than human employees when it comes to scalability.
Conclusion
If your IT infrastructure and business processes are efficient, you should adopt this RPA automation tool as a user-friendly tool to achieve your automation goals. The RPA can be used to solve problems even if the processes, platforms, and applications are out of date.
In general, in this age of digital transformation, robotic process automation is absolutely necessary for businesses to maintain a healthy work environment.
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